Returns & Exchanges
At COOFANDY, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at the nearest authorized carrier location and ensure you keep a copy of your tracking number for reference.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement will be shipped within 5-7 business days.
